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Shopify Partner

Shopify Consultancy and Maintenance so your store stays open

We bring the technical maintenance, product operations, marketplace management and growth of your Shopify store under a single contract. Tick only what you will genuinely use below and see your monthly total.

Starts at 24,900 ₺ per month We respond to urgent calls within half an hour Scope and response times are written into the contract
Transparent Pricing

Shopify Maintenance and Support Pricing

On Shopify the cost already creeps up through app subscriptions, and it should not do the same here. Tick only what you need below and see your monthly total.

Each module you tick is added to the total. Day-to-day store operations sit in the core module; Liquid development, marketplaces and advertising are separate items. Shopify Store Maintenance and Operations Support is included for every client. Prices exclude VAT.

You can find the full scope of each module on our maintenance service page in detail.

Included in every package; this is the core of the service
24.900 ₺/ay
Let us handle hosting and domain matters too
3.900 ₺/ay
Mailboxes, delivery problems, device setup
2.900 ₺/ay
Up to 5 hours of development per request included
7.900 ₺/ay
Based on your catalogue size
4.900 ₺/ay
Based on how many products we process each month
4.900 ₺/ay
Tracking your visibility on Google and in AI answers
6.900 ₺/ay
Required if you run Shopping ads
6.900 ₺/ay
On-site campaign visuals
4.900 ₺/ay
For your organic posts
15.900 ₺/ay
Test variants for use in paid ads
10.900 ₺/ay
Erpin Studio'da aylık çekim kontenjanı
12.900 ₺/ay
Search, Performance Max, Shopping and remarketing
The ad budget is paid directly to the platform and is not included in the management fee. Minimum 15,000 ₺.
based on budget
Instagram and Facebook are managed from the same system
The ad budget is paid directly to the platform and is not included in the management fee. Minimum 15,000 ₺.
based on budget
Trendyol, Hepsiburada, N11, Amazon
9.900 ₺/ay
Order, shipping and cart notifications
4.900 ₺/ay
Welcome series, cart recovery, newsletter
8.900 ₺/ay
Service Commitment

How quickly do we respond?

Shopify infrastructure rarely goes down, but a payment app or a theme fault can stop sales. The times below are written into our contract and apply to every client.

PeriodUrgent supportStandard support
Monday–Friday 09:00–18:0015–30 minutes60–90 minutes
Monday–Friday 18:00–09:0030–60 minutesNext business day, 60–90 min
Saturday–Sunday45–90 minutes60–180 minutes
Public holidays90–180 minutes8–12 hours

What counts as urgent? The store being unreachable, the cart or checkout not working, or a suspected security issue. Standard support product, collection, campaign, design and planned development work. The times above are for our response and for starting work; if the fault sits with Shopify or a third-party app, resolution speed also depends on their reply.

Neden Erpin

What do you gain by handing over your Shopify store?

The platform itself is solid on Shopify; money and time are usually lost in the layers built on top of it.

Payments work differently in Türkiye

Because Shopify Payments is not available in Türkiye, local card processing and instalments are built with third-party apps. We check regularly that the instalment table, 3D Secure and the refund flow still work together.

App subscriptions pile up quietly

An app gets added for every need and the monthly cost grows without anyone noticing. We review installed apps and recommend cancelling the ones you no longer need.

A wrong cross-border setup eats your margin

If currency rounding, tax and shipping rules are set up wrongly in Shopify Markets, you end up with unprofitable orders or parcels stuck at customs. We plan this setup with you.

Response times are in the contract

When your store stops taking orders you will not wait half an hour during business hours. This time is in your contract.

We tell you upfront what Liquid allows

Checkout customisation is limited outside Plus; everywhere else Liquid allows extensive changes. You learn the limit at the start of the work, not halfway through.

You never pay for what you don't use

If you do not sell abroad you simply do not take the Markets work. You pay only for the modules you tick.

On the Shopify Side

What we deal with most in Shopify stores

Shopify is a strong global platform; for stores in Türkiye most of the work revolves around payment setup, app costs and selling into more than one market.

Payment setup specific to Türkiye

Because Shopify Payments is not available in Türkiye, local card processing and instalment structures are built with third-party apps. We check regularly that the instalment table, the 3D Secure flow and the refund process all work together correctly.

App cost and conflicts

There is an app for everything on Shopify, but the monthly subscriptions add up and apps can break each other's scripts. We review what is installed, recommend cancelling the ones you do not need and clear out the conflicts.

Shopify Markets and multi-currency

If you plan to sell abroad, the Markets setup, currency rounding, tax and shipping rules have to be right. A wrong setup leads to unprofitable orders or parcels stuck at customs.

Liquid themes and checkout limits

Liquid allows extensive customisation on the theme side, but the checkout page is restricted outside Shopify Plus. We tell you what is possible upfront and implement what is, with clean code.

Frequently Asked Questions

About Shopify maintenance

The questions we get asked most about pricing, scope and process.

Are the Shopify subscription and app fees included?

They are not. Your monthly Shopify subscription, the subscriptions of installed apps, theme purchases and payment processor commissions are yours. In return we identify accumulated, unnecessary app subscriptions and recommend cancelling them; for most stores that alone is a meaningful saving.

Can you customise the checkout page?

Checkout is restricted by Shopify and is largely limited to the Plus plan. Everywhere else (cart, product, collection, home page) we can customise extensively with Liquid and CSS/JavaScript. We tell you the limit before work begins.

Do you set up Markets for selling abroad?

We do. Market definitions, currency and rounding rules, language settings, tax and shipping setups, domain configuration. A wrong setup leads to unprofitable sales, so we plan it from the start. Multi-market builds beyond 5 hours are reviewed and quoted separately.

How is the payment setup built in Türkiye?

Because Shopify Payments is not available in Türkiye, local card processing and instalments are built with third-party apps. We check regularly that the instalment table, the 3D Secure flow and the refund process work together correctly.

Do you do Liquid theme development?

Yes. Section development, template editing, metafield usage and custom Liquid coding sit in the development module. We implement changes in a way that does not break the theme structure, so your custom code survives theme updates.

Apps are breaking each other, will you clean this up?

We do. There is an app for everything on Shopify, but once they pile up the pages slow down and scripts start to clash. We review what is installed, remove what is not needed and identify the conflicts.

How much does Shopify maintenance cost per month?

The core module, Shopify Store Maintenance and Operations Support, is 24,900 ₺ per month. You add other modules as needed and the calculator shows the total instantly. Three modules bring a 10% discount, five 15%, eight 20%. Your Shopify subscription, app subscriptions and payment commissions are outside this figure.

When can I end the contract?

We work in monthly periods. If you are not continuing, write to us before the invoice is issued. We finish the work already started in the paid period.

Can I change modules later?

Yes. Some clients increase the creative module during peak advertising seasons and reduce it afterwards. Changes take effect in the next billing period with your written approval.

Hand your Shopify operations to us

Request a quote with your selection, or let us first look at your app subscriptions; most stores find a serious saving there.

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